We find ourselves in an amazing time. Our science and technology have progressed to the point where what we build is only limited by our own imaginations. No longer do we need to sit back and passively accept the future. We can build it.
To envision the future of Retail we used a process called ‘futurecasting’. It’s a mix of social science, technical research, economics, statistical data, global interviews and even a little science fiction. The goal of the process is to create a realistic, fact based vision for the future that we can then go and build.
To best explain the future of Retail we developed a framework to illuminate each part of the shopping experience. We broke the experience into three sections: The Face of Retail, The Bones of Retail, The Brains of Retail. The following nine objects gives us a glimpse of the Retail future not yet invented.